Private policy
Aston Steele is committed to protecting your personal information.
Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.
This version of our Privacy Policy was last updated May 2nd 2018.

We are Aston Steele Limited.
This Privacy Policy applies to Aston Steele that manage the services we offer to our UK Clients.

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact;
FAO Data Protection Officer
Aston Steele Limited
Laurel Bank, Etherington Hill, Speldhurst, Kent TN3 0TN
Email: [email protected]

Information we collect and use
Information about you that we collect and use includes:
Information about who you are e.g. your name, date of birth and contact details
Information connected to your service with us e.g. your bank account details
Information about your contact with us e.g. meetings, phone calls, emails / letters
Information that is automatically collected e.g. via cookies when you visit one of our websites
Information if you visit our offices e.g. visual images collected via closed circuit television (CCTV)
Information classified as ‘sensitive’ personal information e.g. relating to your health, marital or civil partnership status. This information will only be collected and used where it’s needed to provide the service you have requested or to comply with our legal obligations
Information you may provide us about other people e.g. joint applicants or beneficiaries for products you have with us
Information on children e.g. where a child is named as a beneficiary on the policy taken out by a parent or guardian on their behalf. In these cases, we will collect and use only the information required to identify the child (such as their name, age, gender)

What are cookies?
A cookie is a small file – it’s saved onto your computer or other device when you visit our website.
Cookies store small pieces of information. For example - they will remember you've visited our website or performed a certain action.
We use cookies to help us improve your experience when you visit our website. For example, a cookie might store information so you don't have to keep entering it.
Cookies also let us know which pages of our website you visited; they help us develop and market our services. T
Persistent cookies - these stay valid, and will work until their expiry date (unless you delete them before they expire)
Session cookies - these expire when you close your web browser
Aston Steele operates many different platforms, websites and microsites, where we use, store and process your information in a way that is specific to that application. As a consequence we have many different cookie policies and these can be accessed by clicking on the ‘Privacy Policy’ link at the foot of each webpage. There is a consistency across all our cookie policies and as such you can find more detail on our aston steele Cookie Policy here.
Where we collect your information
phone conversations with us
emails or letters you send to us
meetings with one of our Accountants
participating in research surveys to help us understand you better and improve our products and services
our online services such as websites, social media and mobile device application ('Apps')

If you have a financial adviser and / or are a member of your employer’s pension scheme, the information we collect and use will most likely have been provided by them on your behalf.
We may also collect personal information on you from places such as business directories and other commercially or publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.

What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. we will require some personal information including your name, address, date of birth, bank account details
it’s necessary for us to meet our legal or regulatory obligations e.g. to send you Annual Statements, tell you about changes to Terms and Conditions or for the detection and prevention of fraud

When designing and enhancing our online services to help meet your requirements for ongoing guidance and support
We donot share your information with anyone where you have not granted permission
Our regulators and Supervisory Authority e.g. the Commissioner’s Office for the UK (the ICO)
Law enforcement, credit and identity check agencies for the prevention and detection of crime
HM Revenue & Customs (HMRC) e.g. for the processing of tax relief on pension payments or the prevention of tax avoidance
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
Where your information is processed
All your information is processed in the UK 
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically and must undertake annual training on this.
Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
How long we keep your information
We will keep your personal information only where it is necessary to provide you with our products or services while you are a customer.
We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
Your individual rights
You have several rights in relation to how Aston Steele uses your information. They are:
Right to be informed
You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with – we do this in our Privacy Policy and privacy notices. 
Right of access
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
Right to request that your personal information be rectified
If your personal information is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure
You can ask for your information to be deleted or removed if there is not a compelling reason for Standard Life to continue to have it.
Right to restrict processing
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.
Right to data portability
You can ask for a copy of your personal information for your own purposes to use across different services.  In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example, if you were moving your pension to another pension provider.
Right to object
You can object to Standard Life processing your personal information where: it’s based on our legitimate interests (including profiling); for direct marketing (including profiling); and if we were using it for scientific/historical research and statistics.
Rights related to automatic decision making including profiling
You have the right to ask Aston Steele to:
give you information about its processing of your personal information
request human intervention or challenge a decision where processing is done solely by automated processes
carry out regular checks to make sure that our automated decision making and profiling processes are working as they should.
How to make a complaint
We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy,
please visit our Contact us page, select 'Make a complaint' and we will do our utmost to make things right.
If you are still unhappy, you can complain to our Supervisory Authority. Their contact details are:
There's a lot to look forward to
Privacy policy
Legal information
Cookie policy
UK Clients
Aston Steele Limited